you are not alone.

Family Services is continuing to provide services during the Covid-19 pandemic. Services are being provided in-person or by phone, depending on the nature of the concern.

domestic violence crisis line

336-723-8125
If you are experiencing a crisis involving domestic violence, please call the 24-hour crisis line. Help is just a phone call away.

Sexual Assault crisis line

336-722-4457
If you have been violated—in some way—by someone, whether you were assaulted minutes ago, days ago or years ago, Family Services is here to help.

counseling resources

336-722-8173
To request telehealth (video-based) counseling services. You will be able to leave a message and our Intake Specialist will return your call as soon as possible.

this is what we do.

domestic violence services
336-723-8125
To learn more about our services and intervention programs
We care about our clients and their privacy. See our client confidentiality policy in English and Spanish.

domestic violence services

Are you afraid of being harmed by someone close to you?
We can help you reclaim your safety and peace of mind.
For nearly 40 years, Family Services has helped individuals who have experienced domestic abuse, family violence, sexual assault, or child maltreatment obtain immediate and long-term safety, empowerment, dignity and hope. Our experienced, caring professionals offer comprehensive support and advocacy services and intervention programs for victims, survivors and their families to build a new, safe and healthier life.
services include:
24-7 Crisis Hotline  |  Safety Planning  |  911 Cell Phones  |  Temporary Shelter for Victims and Their Children  |   Follow-up Services After Leaving the Shelter  |  Court and Hospital Advocacy  |  Assistance With Protective Orders at Safe on Seven  |  Crisis Counseling and Support Groups  |  Safe Haven Pet Foster Care  |  Information Referrals for Medical, Legal, Housing, Employment, Financial or Educational Needs  |  Child Advocacy Center to Help Young Victims of Sexual and Physical Abuse  |  Resources  |  Address Confidentiality Program
To learn more about our services and intervention programs
We care about our clients and their privacy. See our client confidentiality policy in English and Spanish.
IMPACT:

Nearly 90 percent of the 189 survivors who sought emergency shelter with Family Services in 2018 moved into a safer environment. In 2019, Family Services provided emergency shelter to another 168 individuals with an average stay of 52 days.

Sexual assault services

Sexual Assault Services

Ignoring sexual assault doesn’t make it go away.
“Sexual assault” is a broad term that includes any sexual behavior against another that is forced, coerced or manipulated, such as rape, child molestation, incest, marital rape, or same-sex assault.
Sexual assault doesn’t have to involve a weapon; it may include coerced sex with someone who is under the influence of drugs/alcohol, under the age of consent, or is a developmentally delayed adult.

Family Services’ professional staff and trained, compassionate volunteers provide crucial services to individuals who have experienced a sexual assault, whether the assault occurred recently or if the incident happened many years ago.
Intervention Services:
24-hour Sexual Assault Crisis Line  |  Safety Planning  |  Crisis intervention and support  |  Temporary shelter  |  Hospital and court accompaniment  |  Crisis counseling and support groups  |  Assistance with protective orders at Safe on Seven  |  Referrals for medical, legal, housing, employment or education needs  |  Support and information for family and friends
Speak to someone on our Sexual Assault Crisis Line
IMPACT:

Last year, Family Services assisted more than 300 individuals who experienced sexual assault, providing crisis intervention and counseling, information and referral, hospital and court advocacy, and transportation.

336-722-4457
Speak to someone on our Sexual Assault Crisis Line

Sexual Assault Services

Ignoring sexual assault doesn’t make it go away.
“Sexual assault” is a broad term that includes any sexual behavior against another that is forced, coerced or manipulated, such as rape, child molestation, incest, marital rape, or same-sex assault.
Sexual assault doesn’t have to involve a weapon; it may include coerced sex with someone who is under the influence of drugs/alcohol, under the age of consent, or is a developmentally delayed adult.

Family Services’ professional staff and trained, compassionate volunteers provide crucial services to individuals who have experienced a sexual assault, whether the assault occurred recently or if the incident happened many years ago.
Intervention Services:
24-hour Sexual Assault Crisis Line | Safety Planning | Crisis intervention and support | Temporary shelter | Hospital and court accompaniment | Crisis counseling and support groups | Assistance with protective orders at Safe on Seven | Referrals for medical, legal, housing, employment or education needs | Support and information for family and friends
Ask to speak with our Intake Specialist.
availability:

Our counseling team is available to help you: Mondays, Tuesdays and Wednesdays, 8:30 a.m. to 5:30 p.m.; Thursdays, 8:30 a.m. to 7:00 p.m.; Fridays, 8:30 a.m. to 1:00 p.m.

IMPACT:

Last year, Family Services assisted more than 300 individuals who experienced sexual assault, providing crisis intervention and counseling, information and referral, hospital and court advocacy, and transportation.

We accept Medicaid, many private insurance plans, and offer services on a sliding fee scale to individuals and families who live or work in Forsyth County. Fees range from $11 to $120, based on household income and size of your family.

336-722-4457
Speak to someone on our Sexual Assault Crisis Line
336-722-4457
Counseling resources
336-722-8173
Ask to speak with our Intake Specialist.
availability:

Our counseling team is available to help you:
Monday and Thursday — 8:30am–7:00pm
Tuesday and Wednesday — 8:30am–5:30pm
Friday — 8:30am–1:00pm
Evening hours by appointment.

Counseling resources

At some point in our lives, we all go through relationship stresses, or experiences of depression, anxiety, trauma or loss.
Family Services provides an array of outpatient therapy, counseling support and educational programs to help children, adults and families cope with challenges in their lives.
Guided by a highly qualified staff of therapists, clients are led through a process of goal-setting and self-discovery to help them make positive changes and achieve greater levels of self-satisfaction. Trained in approaches such as Mindfulness Based Stress Reduction, Trauma Focused Cognitive Behavorial Therapy, Hypnotherapy, and Family Systems, our therapists will help you gain confidence and trust in yourself so you can make better decisions and handle problems as they arise.
Our therapists address common concerns, including:
Anxiety & Depression  |  Stress or Anger Management  |  Relationship Difficulties  |  Separation & Divorce  |  Adjustment/Transitional Issues  |  Domestic Violence  |  Physical & Sexual Abuse  |  Grief & Loss  |  Parenting/Child Behavioral Concerns  |  Trauma  |  Workplace Issues
FEES:

We accept Medicaid, many private insurance plans, and offer services on a sliding fee scale to individuals and families who live or work in Forsyth County. Fees range from $11 to $120, based on household income and size of your family.

availability:

Our counseling team is available to help you:
Monday and Thursday — 8:30am–7:00pm
Tuesday and Wednesday — 8:30am–5:30pm
Friday — 8:30am–1:00pm
Evening hours by appointment.

For more information about Head Start & Early Head Start programs in Forsyth County.
IMPACT:

In 2019, our counseling unit provided services to over 600 individuals. Through this work, 84 percent of children and adults demonstrated improvement in managing and overcoming concerns such as trauma, anxiety, depression, grief, loss, adjustments, and relationships.

Here when you need us.

Contact Us
Family Services Main Office
Main Office Hours:
Monday and Thursday — 8:30am–7:00pm
Tuesday and Wednesday — 8:30am–5:30pm
Friday — 8:30am–1:00pm
Evening hours by appointment.
Address: 1200 S. Broad Street, Winston-Salem, NC 27101
Email: info@familyservicesforsyth.org
Toll free: 1-800-316-5513
Website: familyservicesforsyth.org